#FAQ

#Is the platform free?

You can try it after registering; regular use is subscription-based with multiple tiers and six billing cycles — prices are as shown live on the subscription page, and how to choose is covered in Subscriptions. If online payment is inconvenient, use Redeem a Code.

#Which models are supported?

The in-site model menu and announcements are authoritative: the menu splits into native series and third-party series marked [API], and new models are announced as they land. How to read the menu is covered in Features.

#How are per-model quotas calculated?

Quotas are allocated by subscription tier and refresh independently on rolling cycles (hourly / daily / monthly). When a quota runs out, wait for the refresh. See Subscriptions.

#Are there referral rewards?

Yes. With an active subscription, you earn commission when friends register through your referral link and subscribe. See the Referral Program.

#What if I forget my password?

Click "Forgot password" on the sign-in page and reset it via your registered email.

#Does it work on mobile?

Yes. Chat is a web app — open it in any mobile browser; the interface adapts automatically and no app install is needed.

#How do I generate images?

No separate entry — just describe the image you want in the conversation, see Features.

#A redemption code fails — what now?

Check that the code is complete and has no extra spaces; each code can be used only once. If it still fails, follow the guidance in Redeem a Code and contact support.

#How do I contact support?

Email Support@mail.byteseek.ai. To reach support on WeChat, check the top-right corner of the site for the latest contact. Include your account email, the time of the issue and a screenshot for faster handling.