#Account & Security

The profile page is the hub for account information and security settings.

#Account overview

The top of the page shows the essentials:

#Profile and sign-in

• Profile & avatar: set your username and avatar.
• Change password: enter the current and new password (minimum 8 characters).
• Password recovery: use "Forgot password" on the sign-in page with your registered email.

#Low-balance alerts

Set a threshold and receive an email when your balance drops below it — keeps automation from dying silently:

1. Enable low-balance alerts on the profile page.
2. Set a custom threshold (blank = system default).
3. Add and verify a notification email — alerts are sent only after verification.

#Security habits

• Keep API keys and the sign-in password separate concerns: a leaked key is voided on the API Keys page without touching the account.
• Give script keys a spending cap and an expiry to contain the blast radius, see Create an API Key.
• Review the usage records regularly and act on anything unusual.

#Contact support

• Service Support: Support@mail.byteseek.ai
• Business Inquiries: SourceOne@mail.byteseek.ai
• To reach support on WeChat, check the top-right corner of the site for the latest contact.

Top-ups, invoices, subscriptions and redemption codes are all handled through these channels.

#Related

• Create an API Key — key management
• Redemption Codes — balance / concurrency / subscriptions
• Billing — deduction rules